You didn’t decide the computer should stop working, but you decided not to replace it.
You didn’t decide that staffer should leave for another position, but you decided not to recruit someone new.
You didn’t decide the paint should fade and chip, but you decided not to repaint.
You didn’t decide a crisis should happen, but you decided not to communicate about it proactively.
You didn’t decide to settle for a bad website, but you decided not to redo it or pull it down.
You didn’t decide that morale should start to dip, but you decided not to address it.
You didn’t decide attendance should fall, but you decided not to reach out to those who left.
Do nothing is a decision.
Leave it is a decision.
Defer is a decision.
Wait it out is a decision.
Ignore is a decision.
It’s easier to frame certain situations by saying, “I haven’t decided yet,” but the truth is if you’re not researching, measuring, or designing a solution, you’ve already made your decision.
The thing about letting life happen to you is that while you’re not culpable for the negative circumstances that befall you or your organization, you’re still responsible for the outcomes. Ignore things if you want to. Just admit that the decision to ignore was the decision you made.
Of course, it doesn’t have to be this way. We can take a look around, make a list of what needs doing, make decisions about how to order that list, and make the decision to get to work. Which scenario do you think ends better?
Scott McClellan is the Editor of Echo Hub and the Director of Echo Conference.
